Me: My order wasn't delivered

Support: Thank you for contacting support. I am sorry you are not having a delightful experience with our service. How can I help?

Me: My order wasn't delivered

Support: Thank you for that. I understand your order wasn't delivered. Is that correct?

Me: Yes

Support: Thank you for that. Please hold while I look it up.

...minutes pass...

Support: What is the order number?

Me: abc123

Support: Thank you for that. I understand your order number is abc123 and you have not received the delivery. Is that correct?

Me: yes

Support: Please wait while I look this up.

...minutes pass...

Support: Thank you for waiting. I'm happy to tell you that your order was delivered on 12/29/22. Is there anything else I can help with?

Me: I did not receive it.

Support: Thank you for that. I understand that you did not receive your order. Is that correct?

Me: Yes

Support: Your order was delivered by UPS on 12/29/22 and was left on your porch. Did you look there?

Me: Yes

Support: Thank you for that. I understand you looked on your porch and did not see it. Is that correct?

Me: Yes

...minutes pass...

Support: Thank you for that. Can you tell me your order number?