The problem with litigation, even if affordable in the first round, is that it can be appealed and the judgment is only recognized and enforced in the jurisdiction of the court.
Compare this with low cost arbitration: Internationally recognized, final, binding and a lot of procedural freedom.
Disclosure: I am launching judge.me, a binding internet arbitration service that charges $299 fixed price and offers awards that are recognized and enforced by court systems in 146 countries.
It depends. The lady in this article wants to avoid the army of lawyers on the other side, so a quick resolution for her small claims conflict makes sense.
I agree that public policy matters need the right to appeal.
Compare this with low cost arbitration: Internationally recognized, final, binding and a lot of procedural freedom.
Disclosure: I am launching judge.me, a binding internet arbitration service that charges $299 fixed price and offers awards that are recognized and enforced by court systems in 146 countries.