Seriously, what do you think that looks like if not exactly what was written?
> We sped up our hiring to catch up with our growth and started many new businesses in response to feedback from our audiences.
> Most of our investments are paying off, and while we’ve always been disciplined in how we have managed our business and operational metrics, we were not as rigorous as we should have been in managing our team growth
> While our business continues to grow fast, given how quickly we hired, our operating expenses – if left unabated – would continue to outgrow our revenue.
We grew too fast and revenue wasn't catching up. What other tangibles do you want? Would they somehow help the situation?
I don't at all. I'm just trying to figure out what people are supposed to be doing. And I was mostly responding to the comment of "obscenely paid PR hacks" in the first place...just unnecessarily cynical.
It was a long letter b/c it provided a lot of information. The information you're asking for was wrapped up in 3 sentences. But I guess that was still too long?
If it's not apologetic, they get reamed for being too cold/unsympethetic.
> We sped up our hiring to catch up with our growth and started many new businesses in response to feedback from our audiences.
> Most of our investments are paying off, and while we’ve always been disciplined in how we have managed our business and operational metrics, we were not as rigorous as we should have been in managing our team growth
> While our business continues to grow fast, given how quickly we hired, our operating expenses – if left unabated – would continue to outgrow our revenue.
We grew too fast and revenue wasn't catching up. What other tangibles do you want? Would they somehow help the situation?