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We have been using render in production for about 8 months (paid services). Overall happy but some things are annoying:

- Latency of the oregon region is very high. A simple health endpoint is around 500ms from north america and europe, 1.3s from Asia/Australia (we have been monitoring it for many months with better uptime)

- Services tend to die at least once a week, so you do need at least two instances all the time

- Logs are often delayed for a long time, though it has been more severe recently.

- Build time is just horrible, our rust service takes around 40m to deploy. I get that it is free, but at least give me a docker registry so I can build it elsewhere and push the image

- No option to pay for support 24/7, so if there is an outage during the US night you are on your own




Glad to hear you're happy overall, and I want to add that we're working to address the things you mentioned. We also have paid 24/7 support with response and uptime SLAs: https://render.com/pricing#support

I'm surprised to hear about the service dying once a week: in my experience this is typically an application issue. Happy to help debug if you'd like to shoot me an email.




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