I like the idea, but I believe there are some issues.
PRICING
1) 1,25 $ is a lot of money for one (1) completed survey.
2) What prevents a company from doing this themselves (is your added value worth 0.25 $ per survey?)
SAMPLE
1) Charities are arguably not the best motivator for people.
2) In a world focused on the right metrics, your surveys automatically incorporate a bias into the results by only selecting those people who care about charity (to put it very blunt and stereotypical, you will only get tree hugging hippies). Same goes for prizes, but a prize is less about the core identity of your respondent (not a belief).
PITCH VIDEO
1) I felt a world-changing idea when you talked about "in person", was kind of disappointed when I realized it's still a survey with a different incentive
2) Half of the people a survey got mailed to don't respond. That's not a disadvantage, it's an awesome conversion rate.
3) I can't find any information except for that video (maybe a use case).
4) I don't really see a benefit for me as a user. Let's say deliverables: will you give me an SPSS database, a report, an analysis, can I import it in excel?, will it even have forms or is it just a way to give an incentive. Lot's of unanswered questions.
PERSONAL
1) Love the chat box and the 'I'm a real person and founder' part. Not sure how long you will keep it up :).
2) I like that you as a person are part of the brand, something very potent.
Pricing: It may be a lot but I think every customer's opinion should be worth at least $1.25. If a company does not value their customer's opinion that much, they shouldn't send the survey.
Sample: I would argue the sample is already skewed towards people who either love or hate your product.
I think the charity component skews it less because the act of giving your time and opinion is very similar to the act of giving to charity. Hence, more of your customers can connect with that charitable act than say, entering a drawing for a prize.
Video: I am sorry you were disappointed about it not being an in person survey system. That was not my intent.
3. There is more information on the About page, but I think you're looking for a feature comparison page. That's a great idea and I will get on it.
4. The results is a webpage report, with the option of downloading it to excel.
Personal: Customer feedback is very important to me and if I am online I want any customer to be able to talk to me directly immediately.
I was a market research for a couple of years, and 1,25$ per completed survey is cheap if you don't manage your own panel database.
We paid around 3.50$ per respondent (french speaking adults in Quebec) and it was significantly more for specific attributes. We used GMI for our samples. Phones survey were more expensive, something like 0.25$/question/respondent.
>> I felt a world-changing idea when you talked about "in person", was kind of disappointed when I realized it's still a survey with a different incentive
I had the same reaction. I got excited to hear what was coming and then felt let down.
PRICING 1) 1,25 $ is a lot of money for one (1) completed survey. 2) What prevents a company from doing this themselves (is your added value worth 0.25 $ per survey?)
SAMPLE 1) Charities are arguably not the best motivator for people. 2) In a world focused on the right metrics, your surveys automatically incorporate a bias into the results by only selecting those people who care about charity (to put it very blunt and stereotypical, you will only get tree hugging hippies). Same goes for prizes, but a prize is less about the core identity of your respondent (not a belief).
PITCH VIDEO 1) I felt a world-changing idea when you talked about "in person", was kind of disappointed when I realized it's still a survey with a different incentive 2) Half of the people a survey got mailed to don't respond. That's not a disadvantage, it's an awesome conversion rate. 3) I can't find any information except for that video (maybe a use case). 4) I don't really see a benefit for me as a user. Let's say deliverables: will you give me an SPSS database, a report, an analysis, can I import it in excel?, will it even have forms or is it just a way to give an incentive. Lot's of unanswered questions.
PERSONAL 1) Love the chat box and the 'I'm a real person and founder' part. Not sure how long you will keep it up :). 2) I like that you as a person are part of the brand, something very potent.