This is another case of the old assumption that businesses have more resources than their customers. It's something everyone in the financial/banking sector seems to assume and it drives me crazy. I run a nonprofit with less than 5000€ income yearly and a handful of volunteers. We have less time and money than one average person who wants to buy something from us or donate. If we got hit by a chargeback storm, we'd go bankrupt in a week.
(Disclaimer: I used to work at Stripe on the dispute resolution team. I no longer work at Stripe.)