What happens if you go out of business and a user doesn't realize until a year or more afterwards that they should have asked you for that info? Can they "reclaim" their Treasury Direct account down the road without you?
Yeah we have very easy way to give you your TD account directly. If this were to happen, we would give access to everyone and ensure they received the information to take over their accounts.
If it is very easy, explain how they would work if you went out of business. You know, doors locked, no employees. Probably more than a few of us have worked for companies where that happened…
Thanks for the response. Is there any way a customer who slips through the cracks could do that directly with TD? (e.g. "I'm Jim Kirk, here's my ID, a notarized affidavit, a blood sample...")