Are they grandfathering customers in to the pricing that they signed up under?
This looks like a product from a very small team doing price discovery. Is your stance that they should need to take 10 years of annual pricing changes to discover their optimal price point?
Edit: and they have a self hosted version for free? Nothing to see here.
This looks like a product from a very small team doing price discovery. Is your stance that they should need to take 10 years of annual pricing changes to discover their optimal price point?
Edit: and they have a self hosted version for free? Nothing to see here.