Yes, another, maybe even more important point that Christensen makes is that smart people get sucked into these metrics not because they haven't been educated well enough in the tools that business school programs give them, but because they fail to think critically, to ask the right questions, and to form the correct narratives.
And this is a criticism that applies not just to business, but to engineering, product development, design, etc. You can be the best problem solver in the world and it won't help if you're solving the wrong problems. And this sort of thinking is something that a broader liberal arts education can at least encourage, which is why I'm still a proponent of the liberal arts, and wish people would find more value in them. (Yes, I was a Comp Lit major.) (Obviously, it has to be a well-executed program in any case, and an unserious student isn't going to learn anything in any case, either.)
And this is a criticism that applies not just to business, but to engineering, product development, design, etc. You can be the best problem solver in the world and it won't help if you're solving the wrong problems. And this sort of thinking is something that a broader liberal arts education can at least encourage, which is why I'm still a proponent of the liberal arts, and wish people would find more value in them. (Yes, I was a Comp Lit major.) (Obviously, it has to be a well-executed program in any case, and an unserious student isn't going to learn anything in any case, either.)