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Too bad they didn't make it to episode 2. I feel like "they're not just THE emergency services, they're YOUR emergency services" is one of the most British things I can imagine. (I say that as an American, though, so I don't really know what I'm talking about.)

The IT Crowd always impressed me with their set design. I was working as "IT" at the time, and our office was nearly identical to the one in Season 1. We had O'Reilly stickers everywhere. There were an infinite number of desk toys all over the place. We spent 99% of our day screwing around. It just felt so authentic to me at the time, and still does to this day. (Some of that screwing around was legit office stuff, though. Our air conditioner's drainage pipe was blocked, so we rigged up a fish tank pump to pump the water out of it into a giant bucket. We'd then dump that in one of the many floor drains that our office had, because of course our building's hallway had floor drains every 3 feet. The other 1% of the day was screwing around under the guise of helping people. We were the computer support team for the Physics department at the University of Chicago. People who had recently won the Nobel prize would come to us with things like "my hard drive died", and we would just put it in a plastic bag, immerse it in liquid nitrogen, and copy off their files. Worked every single time. Did we ever try copying the files before freezing the thing? Absolutely not. We weren't the scientists, we were a bunch of random idiots trying to help, and we had an unlimited supply of liquid nitrogen in the building.)




On the hard drive thing, I had an old HDD which (after years in a drawer) would not start up (wouldn't start spinning).

After trying it in a couple of different computers I accidentally dropped the drive and it hit a metal table leg.

After dropping it, the HDD started up and worked fine, and I could copy the contents off.

Maybe the liquid nitrogen worked the same way (thermal shock in place of mechanical shock).


Dropping an HDD from a certain height was mentioned in an old Sun service manual, IIRC.


At one point maintenance for desktop workstations from some manufacturers included picking the whole unit up 3 to 5 inches or so and letting it drop onto the desk. This would in theory help reseat card-edge connectors and knock loose some of the dust gathered by static inside the unit.


>picking the whole unit up 3 to 5 inches or so and letting it drop onto the desk

This was an infamous fix when your Atari ST's chips were working their way out of their sockets back in the 1980's.

http://info-coach.fr/atari/documents/_myfaq/quickfaq-2.8a/st...


if you dont mind me asking—where can i find this manual?


Stuck stepper. Bet it was a Seagate ST225 or similar. The bearing grease would harden, especially if left not running for a while.

The solution is to use your pinky finger on the stepper motor spindle and twist. As long as you felt the stepper move from home, you’re good, you’re not stuck anymore.

I had a Seagate I had to “twist” start every time it powered up, not often as it ran 24/7. You can do it with the drive in the machine as long as you can reach the stepper.

I’m writing this not so much for you but for the archivists thousands of years from now. Hope you get those Seagates started folks! ;)


That's fascinating, I've never heard of hard drive data recovery using liquid nitrogen. Is the idea that the lower temperature prevents the drive from overheating long enough to recover the data? Sounds very cool.


I would guess that the hard drive platters seized, and the cooling made it shrink enough to un-seize.


In older drives, a lot of failures were down to the heads actually getting stuck on the platters.

By freezing the drive, the metal would shrink just enough to unstick the head. Of course the location where the head crash had happened would be corrupt, but the rest of the data would be fine (mostly).


Yes, have used a similar technique of putting the drive in the freezer. Didn't believe it would work, surprised when it did.


I was watching Fringe at the time. I felt a bit like Walter interrogating a corpse while doing it.

https://www.youtube.com/watch?v=99Sk2ZnjGQA


“I need the body” is still a running gag between me and my partner.


My wife was very impressed with my ability to make dead disks talk.


I literally squeezed the data out of a drive once. 40M Connor, one of the first IDE drives. If I squeezed it too much, “Data Error, Abort, Retry, Ignore”. Too little? Same result. Just right? In like Flynn!

I spent 40 minutes copying that drive, got every bit back.

Boss asks, “What are you doing?”

“I’m milking the data out of this drive!” ;)


How did you battle condensation on a super chilled hard drives?


OC did mention a plastic bag. And I bet any condensation would only happen after the copy happened.


I made an account just to say thank you for your work. And also that I was an undergrad at the time and once used the liquid nitrogen to freeze-dry some cheese fries.


Wen didn't have liquid nitrogen, but a overnight in a freezer worked too. I just did that last year for a friend's external drive.




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