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I guess my question should be: what is your theory for why students that are old enough to know better, don’t know better?

I wouldn’t have asked when I was a university student because I simply didn’t understand how to ask. I remember being astonished after my degree when a woman I met talked about how she had gamed the uni system: a skill I had never been taught, and which she had learned (or perfected) by working in a political job.

I have since learnt better the ways and wiles to pull information from government systems.

My parents may complain about electronic systems, but I am pretty sure they wouldn’t want to revert back to triplicate paper systems and the bureaucratic failures that were always potential.




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