Most decisions in business end up being arbitrary anyway. Humans are largely irrational creatures who make choices on emotion. I am not sure you can properly document why a given choice was made, and even if you can, it is of little interest to future readers who come with their own set of emotions.
Another option is to document the failures to warn future generations. However, as the article points out, things change rapidly. What didn't work yesterday might be the perfect solution tomorrow.
It's fun to think of candid rationales. "We did this because Joe bullied us into it. When he leaves the company, we're undoing it the next day." Or "Sue was able to keep her wits later in the evening than the rest of us, so we agreed to anything she wanted just so we could go home and sleep."
Most decisions in business end up being arbitrary anyway. Humans are largely irrational creatures who make choices on emotion. I am not sure you can properly document why a given choice was made, and even if you can, it is of little interest to future readers who come with their own set of emotions.
Another option is to document the failures to warn future generations. However, as the article points out, things change rapidly. What didn't work yesterday might be the perfect solution tomorrow.