I recently bought a Brother colour laser printer, with the understanding that OEM toner was not chip-locked.
Wanting to update the firmware, and being on Linux, I started to look at ways to do it manually.
After finding a few guides to do so manually:
https://wiki.archlinux.org/title/CUPS/Printer-specific_probl...
https://www.earth.li/~noodles/blog/2015/11/updating-hl3040cn...
I decided to poll my printer. I then noticed an OSS/python project to just handle it via a package. However, I noticed this issue:
https://github.com/sedrubal/brother_printer_fwupd/issues/9
Startled, I Googled... and the printer listed is an inkjet. For a second I was relieved, but then started to search for other issues, and found this:
https://www.reddit.com/r/printers/comments/s9b2eg/brother_mf...
Not only is the above, post-sale firwmware update a change of what I understood to be Brother's historical policy, the method is beyond evil.
Brother seems to be apparently accepting the ink, but then purposefully making the print quality poorer.
I literally cannot think of something, product wise, more evil. It's one thing to say "We refuse to use 3rd party toner", and another to accept the toner, and then just purposefully print like garbage.
I was a happy HP customer for years, and only switched to Brother (which, by all accounts, is a much smaller / less renowned company) for the sole reason to not be vendor locked.
I will likely return this printer, but thought HN should know what Brother seems to be up to.
Decades of innovation that have been invested, not to make a better product, but mostly on how to extract more and more money from their victims, I mean "customers".
I would like to own a printer again, but for printing something like once a month, I just can't financially justify spending several hundred bucks on a device that might, at the whim of the manufacturer, decide that the way I'm using it is not okay anymore, is probably designed to break after two years, requires me to sign up for a subscription service for ink, or whatever BS else the decision makers in this space come up with.