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The reason to have fees as a percentage vs a flat fee isn’t because costs scale with payment amounts, it’s because it’s a more fair way to levy fees. I can either charge everyone $3/transaction, even if the transaction itself is less than or equal to $3, or I can structure it as a percentage to encourage smaller transactions. If people think Patreon is making a killing with their fee structure, they should build a competitor.



Still, why is a percentage more fair? What definition of 'fair' are you using?

"If people think Patreon is making a killing with their fee structure, they should build a competitor." >> Yes! And honestly this could be applied in so many places where people like to complain, and yet nobody builds a competitor, or they do and it ends up looking like the original. So easy to complain, so hard to do better.


If Patreon took 75% commission of small payments, people would be outraged and quit the platform. You’re right that “fair” can mean many things, but a percentage is, in my view, the least objectionable way to do it.


If each transaction has a fixed cost but as a payment processor you're charging a percentage fee that seems like a risky business. What happens if the mix of payments on your platform tends towards lots of small transactions?


Fair would be to charge the lower of $X or X%.


You would need to increase the percentage in order to make this change.


How are you defining "more fair"?

By having the larger transactions subsidize the smaller transactions, how is that "more fair"?


fair is the wrong word. it's certainly more practical




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