This is a misunderstanding of how the "loved" part of the survey works.
> something like 10% of the number of people who claim to love it have ever used it for any purpose
"Loved" specifically measures what fraction of people currently using the technology say they desire to continue using it next year. In the survey there is no such thing as non-users claiming to love it.
> something like 10% of the number of people who claim to love it have ever used it for any purpose
"Loved" specifically measures what fraction of people currently using the technology say they desire to continue using it next year. In the survey there is no such thing as non-users claiming to love it.