I only got down the first few paragraphs but it sounds like most of the complaints are "retail vs tech company" stuff. Retail has razor-thin margins so of course they will all be cheap as hell. If you think Amazon is bad, try working for Walmart HQ.
I did read the rest of it and I still say the complaints he has against Amazon sound more like complaints against working in retail. If you like having a nice working environment, stay far away from retail because they're all like that. There's no money to be anything else.
P.S. When I can trade HN karma for time off from work I'll start to care about it.
