We haven't built family plans into our product yet, but in the interim, we have been providing 20% off discount codes for households of 2 to 3 people, and 25% off discount codes for households of 4 people or more. Similar applies for members of vulnerable groups and public servants. At this time a separate account needs to be created for each household member to ensure everyone is covered. This applies to both free and paid plans. Feel free to reach out directly, and we’ll send you the correct code: https://www.optery.com/contact-us/
We don’t cover the professional ratings sites and directories that people tend to cultivate presences on consciously. We are 100% focused on stopping the unwanted posting and selling of personal information by data brokers. The full list of sites we cover can be found here: https://www.optery.com/pricing/#data-brokers-we-cover
If someone signs up for Optery using a fake name, they almost certainly will get garbage results. The Exposure Report will most likely be empty, and the data broker links will most likely lead to “profile not found pages” or incorrect profiles (garbage in, garbage out). One thing to clarify is that we list out each data broker we cover, regardless of whether your profile was found or not. We do this partly to support our Free Basic users that use the data broker links in the dashboard to QA and verify their own opt out work (or the opt out work of other services). However, based on yours and others comments here, this is definitely confusing peoples, so we need to fix this and make it more clear. Thank you so much for this great feedback.
To prevent abuse, to change the name on your account, you’ll need to reach out to our customer support. We have more info on this on the Optery Help Desk here:
You’re welcome to use any email you want when you sign up for Optery. Email is not a primary key for us when submitting opt outs. We do not use the private email address you use when you sign up with Optery to submit opt outs. Optery creates our own private emails for you that we manage behind the scenes when submitting the opt outs.
People put in fake data to check things out and then may correct after they've seen more. What I'm saying you should let people do that correction vs having to put their actual name as an "alternative spelling". You ask for a name upfront without letting people explore the product further. It's faster and easier to just make another account with their wanted name vs. contacting customer support, I don't think actually prevents any form of abuse.
We don’t cover the professional ratings sites and directories that people tend to cultivate presences on consciously. We are 100% focused on stopping the unwanted posting and selling of personal information by data brokers. The full list of sites we cover can be found here: https://www.optery.com/pricing/#data-brokers-we-cover
If someone signs up for Optery using a fake name, they almost certainly will get garbage results. The Exposure Report will most likely be empty, and the data broker links will most likely lead to “profile not found pages” or incorrect profiles (garbage in, garbage out). One thing to clarify is that we list out each data broker we cover, regardless of whether your profile was found or not. We do this partly to support our Free Basic users that use the data broker links in the dashboard to QA and verify their own opt out work (or the opt out work of other services). However, based on yours and others comments here, this is definitely confusing peoples, so we need to fix this and make it more clear. Thank you so much for this great feedback.
To prevent abuse, to change the name on your account, you’ll need to reach out to our customer support. We have more info on this on the Optery Help Desk here:
https://help.optery.com/en/article/how-can-i-edit-my-name-1t...
You’re welcome to use any email you want when you sign up for Optery. Email is not a primary key for us when submitting opt outs. We do not use the private email address you use when you sign up with Optery to submit opt outs. Optery creates our own private emails for you that we manage behind the scenes when submitting the opt outs.