The whole attitude of "if your use case is millions of people, we don't care about you" may be excusable for some kind of mega-corporation enjoying a monopoly or near-monopoly in its area. For a project that constantly playing catch up lately, cutting off users may not be the best idea ever. Projects in such position should pay more attention to niche users, because if they lose both niche and mainstream, they will have nothing.

> "just file a bug".

It's not just "a bug", it's "a low priority bug" - it's a polite way to say "I couldn't care less".