> For every one of these stories though, is there a 'we pushed too hard too soon, the product wasn't ready, people were already turned off it by the time it was'?

In gaming industry you can't swing a dead cat without hitting one. Anthem, Marvel Avengers, Fallout 76, that game with 2042 at the end, Amiga CD32, Ouya. A lot of games as a service(and for most of them you pay upfront and afterwards). Everything is so much hyped to be the best thing since sliced bread.