In India, the telecom regulatory authority does a great job protecting consumer interests. The article doesn't even mention India. Infact, India has some of the lowest data plan costs, even when adjusted for cost of living.
True. But FBs target markets were emerging ones, especially India, South East Asia, South America, etc.
I remember seeing huge branding spend via ads and hoarding all across India. With a billion population and 500+ million potential market, India is an important market for FB.
Also while TRAI, the regulating authority in India is phenomenol, the concept of compensation to users is non existent.
TRAI takes preventative and corrective actions policy wise, but does not take any actions that can compensate users.
> In India, the telecom regulatory authority does a great job protecting consumer interests
For years DoT (Dept of Telecommunications) has stifled innovation in VoIP and cloud telephony, mandated surveillance of calls and SMS, invited regulatory capture strangling any chance of ISP / MVNO upstarts, called for ending encrypted communication... but sure: In this one case, they care about the consumer, so everything's fine and dandy.
You're going to give a source for the first sentence, that is just not true in my opinion. Lower prices doesn't matter if the internet is heavily controlled and is shut down in areas like J&K.
It's also obvious that the push for low prices in India wasn't out of good will, it was for gathering massive amounts of data on new internet users and selling them on products and locking them into the "Jio ecosystem".
Because of FBs incompetence, users got poorer and carriers got richer.