Like most scummy companies, they bet that you don't have the funds / care enough to sue them.
For example EBay sent an email to me (IP/DMARK/DKIM verified) that they had received the payment and were holding it for 'security reasons' and my account would be penalised if not shipped on time. A week later they sent an email saying that they have suspended the buyer for fraud and that I should contact the shipping company to have the item returned (was already delivered at that time). When contacting them (after 50 bot replies) they just denied sending anything (and that their signatures were spoofed), removed any info of the auction from my account, said their TOS exempts them from any damages, and told me not to contact them again.
Not going through a drawn out lawsuit over $150 where my only proof is crypto signatures as all info on my account was wiped..
Tangentially, I used DKIM signatures as proof (of them unilaterally canceling my order) in my charge back against Harbor Freight and either they just roll over on all chargebacks or it was enough proof to make them.
For a legit company that would be enough to at the very least call the tech department and investigate if the servers have been hacked. Given that their immediate response was to erase all info about the auction ever existing; they knew what was going on..
For example EBay sent an email to me (IP/DMARK/DKIM verified) that they had received the payment and were holding it for 'security reasons' and my account would be penalised if not shipped on time. A week later they sent an email saying that they have suspended the buyer for fraud and that I should contact the shipping company to have the item returned (was already delivered at that time). When contacting them (after 50 bot replies) they just denied sending anything (and that their signatures were spoofed), removed any info of the auction from my account, said their TOS exempts them from any damages, and told me not to contact them again.
Not going through a drawn out lawsuit over $150 where my only proof is crypto signatures as all info on my account was wiped..