For the most part, why would I trust random employees at a store?
Knowledgable retail sales employees have completely vanished outside of niche "passionate enthusiast turned their hobby into a business". Homebrew shops, gun stores, marijuana dispensaries, comic and table top gaming stores, etc, but even many of those are plagued with the same cheap shit you can find on Alibaba or Amazon and a good chunk of the time if it's not the business owner you're dealing with you might as well skip asking questions. Outside of those niche interest stores there's often not even sales staff present, there are just people who stock shelves and operate the point of sale system but they don't even attempt to present themselves as knowledgable and can at best only point you to the right aisle of the store.
At this point in my life I've mostly given up asking employees questions. There's only "fishy" answers to be had in retail and there's not generally a competing store with more knowledgable employees. It seems like most of the time I can choose between bad and another brand of bad. Think Hobby Lobby vs. Michaels or Home Depot vs Lowes, Target vs. WalMart, Sams vs. Costco, Macy's vs. Dillards, Dicks vs. Academy Sports, a Ford dealer vs. a Toyota dealer, or worse they've consolidated operations like Bass Pro vs. Cabelas. There might be reasons to choose one over the other for reasons like employee welfare and return policies, but typically prices are all in line with each other and the retail staff are equally useless.
There's only a couple of nationwide exceptions that come to mind like REI and Microcenter but even then people might have to travel prohibitive distances to have those options and they might as well just buy online.
Small regional stores and mom n' pop operations trend towards having more passionate employees that might have an interest in the products (like a ski shop is generally only staffed by people who've at skied, bike shops tend to only be staffed by people who enjoy cycling, etc) but it's still pretty infrequent.
>> If the answers seem fishy, take your business somewhere else.
If you know enough to know whether or not the answers you might get are fishy, you probably already know more than the guy you are trying to get advice from.
Knowledgable retail sales employees have completely vanished outside of niche "passionate enthusiast turned their hobby into a business". Homebrew shops, gun stores, marijuana dispensaries, comic and table top gaming stores, etc, but even many of those are plagued with the same cheap shit you can find on Alibaba or Amazon and a good chunk of the time if it's not the business owner you're dealing with you might as well skip asking questions. Outside of those niche interest stores there's often not even sales staff present, there are just people who stock shelves and operate the point of sale system but they don't even attempt to present themselves as knowledgable and can at best only point you to the right aisle of the store.