HR's primary job, overriding all its other jobs, is to spy on you on behalf of corporate. Second is to save the company money on lawsuit payouts.
The only saving grace is that, sometimes, a low-level HR functionary has not got the memo that this is their primary job, and might actually do something helpful.
The primary job of the Director of HR, an the other hand, is always simple corruption, graft, kickbacks, as much of it as they can manage to keep track of. It does no good to try to hire one who won't; they didn't get into HR not to. So, if you think your HR director seems not to, it just means they are playing a deeper game, one probably more harmful to you and the company.
Seriously worth repeating. HR is NOT your friend. I learnt this the hard way.
HR's core function is to protect the company from litigation by employees. The HR management is highly unlikely to side with you against upper management no matter how much you are in the right.
If it is about upper management you might be right. However if it is about anyone lower then their job is to prevent lawsuits and so they are on your side - this time - because it is the best way to do their job.
HR's primary job, overriding all its other jobs, is to spy on you on behalf of corporate. Second is to save the company money on lawsuit payouts.
The only saving grace is that, sometimes, a low-level HR functionary has not got the memo that this is their primary job, and might actually do something helpful.
The primary job of the Director of HR, an the other hand, is always simple corruption, graft, kickbacks, as much of it as they can manage to keep track of. It does no good to try to hire one who won't; they didn't get into HR not to. So, if you think your HR director seems not to, it just means they are playing a deeper game, one probably more harmful to you and the company.