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In construction, if the foreman / lead whoever is always angry, people get fearful of speaking up about something, and then more mistakes get made because nobody wanted to point out the glaring flaw.

Soldiers also prefer trustworthiness over skill competency. Of course you want your brother-in-arms to do their job well, but it's more important that you can trust them with your life.

Technical skills are needed to work with a machine. People skills are needed to work with people.



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