The idea for Tellspin came from a problem I had seen in two of my previous jobs.
They had #support slack channels that were out of control. Support team members were constantly using @channel for big and small problems. Most of the issues could be solved by any developer. The problems they raised were sort of urgent, but certainly not urgent enough to notify everyone.
Because of constant interruptions, developers shied away from #support channels. Some even left them completely, causing even more @channels...
At both of my previous jobs I made a simple rotation bot to help solve the issue. That's how the passion for solving this problem came about.
Now I spend my free time making a simple way to have an on-call rotation using slack's user groups.
I thought it'd be fun to mix up the typical explainer videos and make one with epic music. I'd love to hear your thoughts!
They had #support slack channels that were out of control. Support team members were constantly using @channel for big and small problems. Most of the issues could be solved by any developer. The problems they raised were sort of urgent, but certainly not urgent enough to notify everyone.
Because of constant interruptions, developers shied away from #support channels. Some even left them completely, causing even more @channels...
At both of my previous jobs I made a simple rotation bot to help solve the issue. That's how the passion for solving this problem came about.
Now I spend my free time making a simple way to have an on-call rotation using slack's user groups.
I thought it'd be fun to mix up the typical explainer videos and make one with epic music. I'd love to hear your thoughts!