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Ask HN: Google Cloud Platform and APIs: Payment Was Declined
1 point by quintes on Sept 3, 2021 | hide | past | favorite | 3 comments
Anyone else from New Zealand getting this issue?

google Cloud contacted me this morning to let me know my payment via CC failed. Card is valid.

I've contacted the bank, says others are experiencing the same, so I plugged in my cc from another bank.

I've tried with 2 cards from 2 banks, seems both fail. error: They provided the following reason: Unfortunately, they didn't give us a reason why. Check with them for more information.

The call centre agent was quite happy to hear that it wasn't only her banks cards.

Anyone at google know what's happening?




My (US based) accounts had no issue.

I'd reach out to their billing support. They are pretty quick to reply on that channel. I believe it is a separate group from general support. I've even had $1000+ in charges reversed.


Thanks for that, great idea!


I’ve contacted support, there’s a known issue and they’re working on it. Hold for feedback




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