In this case, I carried a phone that works outdoors in typical field conditions, including high heat, cold, and high background noise. iPhones are designed with assumptions that make them inappropriate for outdoor work — they have an operating range that leads to shutdown in outer pockets in the winter or in hot summer conditions.
With respect to the warranty and accessory stuff, I spent several years in that part of the hardware business — a product like AppleCare has 70% margins at retail (minimum), and unbranded cases identical to Apple branded sell for 60-80% less at retail.
Am I wrong about Apple’s abilities to manufacture durable products with different design goals? Maybe, but I doubt it.
MacBook Pros are a great example, when transitioning to unibody design, the MacBook lost replaceable batteries and other components, in exchange for a more structurally rigid frame and a very marginal weight/thickness savings. What they did achieve is a higher margin design by focusing on production efficiency and an attempt to push higher service costs to the consumer. (Which partially failed with the defective keyboards) The engineers produced a product that met its design goals, with the exception of the garbage keyboard.
With respect to the warranty and accessory stuff, I spent several years in that part of the hardware business — a product like AppleCare has 70% margins at retail (minimum), and unbranded cases identical to Apple branded sell for 60-80% less at retail.
Am I wrong about Apple’s abilities to manufacture durable products with different design goals? Maybe, but I doubt it.
MacBook Pros are a great example, when transitioning to unibody design, the MacBook lost replaceable batteries and other components, in exchange for a more structurally rigid frame and a very marginal weight/thickness savings. What they did achieve is a higher margin design by focusing on production efficiency and an attempt to push higher service costs to the consumer. (Which partially failed with the defective keyboards) The engineers produced a product that met its design goals, with the exception of the garbage keyboard.