I use eBay as a buyer and a seller. I do not use them often, largely because the reasons specified above.
Example.
Several years ago, I purchased a pair of Lucky Brand jeans. Same cut as what I already had, in the same size. Seller provided dimensions; I thought they would fit because I already had those pants.
They arrived three days later. They did not fit.
Seller would not honor a return. PayPal sided with the seller. I was out $35. I’m actually still pissed that that happened, five years ago, and it was only over $35!
On Amazon, I would’ve returned them in three taps and a drive to Whole Foods.
Should I have looked at the item more carefully? Sure. But the point here is that this transaction would have been significantly easier on Amazon _and_ I would have just bought a different pair of pants right after that.
Example.
Several years ago, I purchased a pair of Lucky Brand jeans. Same cut as what I already had, in the same size. Seller provided dimensions; I thought they would fit because I already had those pants.
They arrived three days later. They did not fit.
Seller would not honor a return. PayPal sided with the seller. I was out $35. I’m actually still pissed that that happened, five years ago, and it was only over $35!
On Amazon, I would’ve returned them in three taps and a drive to Whole Foods.
Should I have looked at the item more carefully? Sure. But the point here is that this transaction would have been significantly easier on Amazon _and_ I would have just bought a different pair of pants right after that.