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That's the GE-ification of retail.

Yes, you should allocate a larger share of scarce resources (in this case, floor space) to high-margin product...

... but not at the expense of the central thesis of why customers actually come to your store.

B&N was able to sell high margin gift shop items because traffic was already there as a bookstore... and there as a bookstore because they had reading areas and a coffee shop.




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