Its great, but I really don't understand why they cannot ship outside like 2 countries (?). Its always such a let down to see a company in 2021 that doesn't offer worldwide shipping, and sells its products just in the usual 2-3 countries (USA, Canada, maybe UK).
At least give some FAQ with reasons or ETA when you will be shipping outside the US
They are working on EU right now. I imagine it's quite difficult for a startup to get licensing and shipping logistics done for multiple countries, and since NA is their biggest and easiest to target market, that's usually where they start.
I understand your frustration. I'm from the Caribbean, we get nothing, ever :`)
We have an ISO layout for UK English and other languages tooled and in testing. There are an enormous number of hurdles to shipping in each new country, across currency, language, customs, fulfillment, support, certifications, compliance, taxes, duties, business registrations, and more. We're working through them as we go, but as a startup we had to focus and pick a couple of countries to launch in first (the US and Canada).
At least give some FAQ with reasons or ETA when you will be shipping outside the US