>Probably the most interesting to me; they tend to have rather isolated jobs. I suppose they haven't been exposed to incompetence at scale.
What do you mean by this?
You have me wondering because in my experience 'conspiracy' is the norm - every business decision I've seen has been the product of a private discussion between a handful of decision makers. The alternative is harder to believe - that decisions are made unilaterally or off the cuff in front of the public.
He means that people, on the whole, are more incompetent than malicious.
The first time you find out a billion dollar corporation relies on handful of dodgy Excel files, you recoil and wonder how such a company got so successful doing such idiotic things.
The second time you discover this, you marvel that you found the two companies that are successful in spite of such bad decision making.
By like the fourth or fifth time, you realize that this is the norm and no one really has it any more together than anyone else.
Strangely the incompetence of a company has to do with how much it is in their interest to fix something. A bug makes the company money? This can't be fixed, are you sue it is important? A bug loses the company money? It is fixed within the hour!
Example of the first is the horrible billing for cloud products, designed to make it easy to get huge bills and apparently that is impossible to fix.
Incompetence wouldn't correlate this strongly with company interests if incompetence actually was such a huge problem for fixing things. Sure companies often fail at doing some stuff, but those things then are usually very hard to do, they never fail at relatively simple things unless failing at it helps them.
I think the point is that large scale organizations have a certain amount of incompetence within them.
Real conspiracies are made to work around that incompetence, either by compartmentalizing and limiting the internal flow of information (intelligence agencies), by being decentralized and resilient to people messing up (eg class warfare still happens even if upper-class people don't all work to further the interests of the upper class), or by not being a conspiracy in the first place (eg if two rich people meet to discuss mutually-beneficial business deals, it doesn't have to be a conspiracy).
Imaginary conspiracies just magically work perfectly, with no whistleblowers, no accidental leaks, with thousands of agents invisibly affecting every facet of life to cover up what really happened during 9/11 or whatever.
What do you mean by this?
You have me wondering because in my experience 'conspiracy' is the norm - every business decision I've seen has been the product of a private discussion between a handful of decision makers. The alternative is harder to believe - that decisions are made unilaterally or off the cuff in front of the public.