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> Why is it so hard to use? What made cloudera not see how difficult their product was to use and invest in fixing that?

It is packaged open source software, from multiple projects (some of which are financed by Cloudera) all of which release at different paces.

And distributed systems are really hard to get right. There are lots of knobs to tune, all of which are needed in some circumstances, but.. there are lots of things to go wrong.

> It appears to have costed them the market, yes?

Cloudera is probably the market leader for on-prem Hadoop clusters.

This is a big market (even now - lots of defence clients who have issues with cloud).

But generally this market is getting eaten by Cloud SAAS products.




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