My grandparents got iPhones (during COVID) because they were supposed to be easy.
Wow, that's just the marketing.
The jargon was outside their understanding, and unless we were physically looking at the phone, we couldn't guess what word in the Appstore meant Download.
And it got worse, the requests/requirement to login with Apple ID on various occasions were frustrating.
And from a tech geek, I had a work IPhone where I struggled to change settings and found annoyances with bugs.
Apple's posture is that the defaults are good for most people. Their settings management is second class in all of their products compared to Windows and (especially) Linux and Android.
Wow, that's just the marketing.
The jargon was outside their understanding, and unless we were physically looking at the phone, we couldn't guess what word in the Appstore meant Download.
And it got worse, the requests/requirement to login with Apple ID on various occasions were frustrating.
And from a tech geek, I had a work IPhone where I struggled to change settings and found annoyances with bugs.