This is about the most agreeable HN post I've seen in months. WHY? Why do they do this? Why does every single "new" and "cutting-edge" idea has a website that takes me more then 30 seconds (absolute worst case) to find the very thing I need to login?
Why do companies like Twilio make me put my email in first and hit the arrow before i can even type in my password? (it confuses me and the password manager) and adds at least 5 seconds to the login process.
> Why do companies like Twilio make me put my email in first and hit the arrow before i can even type in my password?
Because of lazy UX implementations of SSO.
You'll see logins like Google, where this is common. If you submit an email that has an SSO authentication associated with it, they can redirect you to the right auth form.
However, for everyone that's not an SSO login this is a worse experience.
I've noticed this for years, and always wondered "Why?" myself. Then I came across a UX blog where the author suggested doing exactly this. Their reasoning being that new users aren't familiar with your website, so they need a big garish button to help them sign up easily, whereas regular users are familiar with your website already so they will know where the Login link resides.
I don't agree with it personally, I think it reflects an organization where marketing is prioritised over customer happiness.
Why do companies like Twilio make me put my email in first and hit the arrow before i can even type in my password? (it confuses me and the password manager) and adds at least 5 seconds to the login process.
I ask... why?