We don't deal so much with process mapping PPTs (still a lot of PPTs though).

Except for PPT "beautification", we don't ship work to India. In the few occasions we end up outsourcing something, those are usually well paid experts, mostly local.

We're generally take scope changes well, assuming it's something reasonable. There's a tacit understanding that the client don't know all requirements beforehand. Understanding the actual problem is usually part of the work. So we build a level of trust that allow us to discuss scope trade-offs if/when needed.

Fresh grads are paired with Ivy league MBA consultants, at least a 100% manager ~5+ experience, and an experienced partners. Clients can check out ppl CVs but now they just go to LinkedIn.

To;dr we don't cheap out on anything since we have 3x or more the budget