I wonder what solutions to scams on the App Store might be? I can think of some:
1. Do nothing more. It doesn’t seem to be going too badly for Apple
2. Have stricter review and allow sideloading. Obviously this is popular on HN but it seems to me that Apple would not do this and it doesn’t obviously help. Maybe users would just be trained to sideload (I vaguely recall that there was a time when many apps in mainland China were not in the App Store and had to be sideloaded. There would be well-written instructions for how to install them)
3. Be stricter at review. Maybe this is expensive (so Apple would have to increase fees or reduce profits). It might also not be good for Apple if fewer amateurs can release apps. But maybe that isn’t so significant and Apple make most of their money from bigger players.
4. Make it harder to profit from these scams. Maybe hold user payments in escrow for a while and look for evidence of scams—users quickly cancelling, leaving 1-star reviews, etc—and only pay later. To some extent this is “more scrutiny” so maybe this is just a way to make it targeted. Maybe this would still have the problem of hurting small players, and maybe most money lost to scams goes to small apps rather than “popular” ones like the one in the thread, so this flagging wouldn’t catch them.
5. Have a two-tier App Store with a section of “high quality” apps and a section of less-reviewed apps. Apple already does this to some extent with “editors” of the store, various articles about apps, and plenty of custom artwork too. I don’t know how they would pay for this thing or explain it to users but it seems it would still allow small players a chance while giving users better safety.
Personally I think I would like a mix of a few of these. I like the idea of a higher tier in the store and I would be ok if it was expensive to get into (e.g. dev has to pay $1000 for the first review of an app) and had various stricter requirements (e.g. a different contract with apple requiring more notification when transferring app ownership or longer settlement times for user purchases, but also things like the app having good performance). I would also like it if Apple would try to find popular apps in the lower tier and help the good ones into the higher tier (maybe for free for a good viral game or with deferred payments out of (in-) app purchase income for paid apps) while removing the bad ones. And I think they could still improve their scam detection in the lower tier.
The solution is competition. If one App Store has terrible policies like Apple's or Google's, then I can just use another one. By being forced to compete, Apple will have to address consumer and developer needs or be left in the dust by their competition.
1. Do nothing more. It doesn’t seem to be going too badly for Apple
2. Have stricter review and allow sideloading. Obviously this is popular on HN but it seems to me that Apple would not do this and it doesn’t obviously help. Maybe users would just be trained to sideload (I vaguely recall that there was a time when many apps in mainland China were not in the App Store and had to be sideloaded. There would be well-written instructions for how to install them)
3. Be stricter at review. Maybe this is expensive (so Apple would have to increase fees or reduce profits). It might also not be good for Apple if fewer amateurs can release apps. But maybe that isn’t so significant and Apple make most of their money from bigger players.
4. Make it harder to profit from these scams. Maybe hold user payments in escrow for a while and look for evidence of scams—users quickly cancelling, leaving 1-star reviews, etc—and only pay later. To some extent this is “more scrutiny” so maybe this is just a way to make it targeted. Maybe this would still have the problem of hurting small players, and maybe most money lost to scams goes to small apps rather than “popular” ones like the one in the thread, so this flagging wouldn’t catch them.
5. Have a two-tier App Store with a section of “high quality” apps and a section of less-reviewed apps. Apple already does this to some extent with “editors” of the store, various articles about apps, and plenty of custom artwork too. I don’t know how they would pay for this thing or explain it to users but it seems it would still allow small players a chance while giving users better safety.
Personally I think I would like a mix of a few of these. I like the idea of a higher tier in the store and I would be ok if it was expensive to get into (e.g. dev has to pay $1000 for the first review of an app) and had various stricter requirements (e.g. a different contract with apple requiring more notification when transferring app ownership or longer settlement times for user purchases, but also things like the app having good performance). I would also like it if Apple would try to find popular apps in the lower tier and help the good ones into the higher tier (maybe for free for a good viral game or with deferred payments out of (in-) app purchase income for paid apps) while removing the bad ones. And I think they could still improve their scam detection in the lower tier.