Ah, indeed I did not get that that's the point you wanted to make :) Reading it again I really jumped to a misinterpretation there. Sorry.
You are right, it's not as obvious that this is a half a billion dollar issue that usability work would have avoided as it is obvious that the UI is flawed. I jumped to "A usability professional would have noted that it's the wrong approach" and from there simplified to "see how flawed it is".
You are right, it's not as obvious that this is a half a billion dollar issue that usability work would have avoided as it is obvious that the UI is flawed. I jumped to "A usability professional would have noted that it's the wrong approach" and from there simplified to "see how flawed it is".