I went to pickup a take out order for my wife the other day and the cashier asked if this was a personal order? I was so confused I didn't even know how to answer and just asked "personal order meaning what". She answered, "I mean you're not with door dash or something right, you personally made the order?". It was a pretty baffling exchange and maybe this misrepresentation speaks to some of that.
There’s reports of delivery sites trying to hide that they’re delivery sites when they pick up the order. Normally a DoorDasher uses a DoorDash bag (it seems), but supposedly they don’t use it inside, and then put the order in the DoorDash bag in the car. Not sure how true it is though (it could just be people not wanting to hold up the line)