I recently had a complex facial surgery. Before doing so, I tracked all informations I could about my surgeon.
Everyone had good comments, good healing, very impressive track record, etc.
Everyone but one patient. She complained on how her surgery was rushed, how quick she was out of the operating theater, how she is scarred from it, etc.
At first, I thought she was lying. Why was she such an outlier?
I asked her for more details. It turns out her surgery was in the afternoon of the last friday before the Christmas holidays.
After knowing this, I made sure to schedule in during the middle of the week aways from holidays. My surgery went well.
I am glad to finally have statistics on this gut feeling I had. 23% is a LOT, and the 30% for the holidays is even worst. I had made a mental note to avoid those days, now it's become a rule.
Just a note, this (and many) titles report _releative_ change as the percentage. E.g. 1% -> 1.5% report as "50% increase". It is IMHO very misleading. At one point I developed a gut reaction to any statistic "Relative or absolute".
Everyone had good comments, good healing, very impressive track record, etc.
Everyone but one patient. She complained on how her surgery was rushed, how quick she was out of the operating theater, how she is scarred from it, etc.
At first, I thought she was lying. Why was she such an outlier?
I asked her for more details. It turns out her surgery was in the afternoon of the last friday before the Christmas holidays.
After knowing this, I made sure to schedule in during the middle of the week aways from holidays. My surgery went well.
I am glad to finally have statistics on this gut feeling I had. 23% is a LOT, and the 30% for the holidays is even worst. I had made a mental note to avoid those days, now it's become a rule.