He's a great person. His acting range is limited, but within that range, he's good at what he does. Whether that makes him a suitable actor for a computer game is debatable, but on the other hand, he's also a beloved actor, so it's probably good PR.

I have no problem with them including Keanu in the game. I do have a problem with crunch and releasing a very buggy game.

I take Tom Hanks or Bill Murray over Keanu any time, but he's extremely dedicated. The amount of work he put into gun and martial arts training...Maybe that's part of being a good actor, after all.

His lines in this game... Sometimes I'm really just cringing at how demotivated/drunk/high they either want him to sound or he sounds by default.

some actors are just pretty faces. Orlando Bloom also springs to mind.