I'll pick on at&t uverse since that's what I've got, and since they're the latest to join the transfer cap party.
Those grandmas are not paying $65/mo for the top service tier. They are paying $35/mo for 3Mbit/s lowest-tier uverse service, and they still get a transfer cap of 250GB.
Streaming netflix users, who are pretty much all going to be in the top tier or two of service (24Mbit/s or 18Mbit/s) get pinched by the same cap. 250GB is 3.2% utilization of an 24Mbit/s download link, over a month, btw.
Even in some alternate universe where caps make sense, the least AT&T could do is grade the caps by line speed. It seems to me like I'm subsidizing grannie's transfer allowance, even if she doesn't fully use it.
Since the primary issue is traffic congestion at peak usage times, the obvious solution is to rate limit heavy users, rather than punishing them with hard caps which indiscriminately targets users who transfer lots of data in off hours.
Given all that, why does AT&T cap all uverse tiers the same? The first explanation that comes to mind is that they know if they drop the caps too much for lower tiers, because despite what they claim 250GB really isn't that much, they'll start cutting into too many grannies' modest internet usage. They want to keep their low-end customers from being hurt by lower caps, but they want to gouge their higher-end customers for going over the same caps.
And why do they cap instead of rate limiting heavy users? Rate limiting doesn't make them money. Caps might (though they will lose some customers over this outrage, and others will cut back usage or service tiers, so AT&T might even lose money overall).
Those grandmas are not paying $65/mo for the top service tier. They are paying $35/mo for 3Mbit/s lowest-tier uverse service, and they still get a transfer cap of 250GB.
Streaming netflix users, who are pretty much all going to be in the top tier or two of service (24Mbit/s or 18Mbit/s) get pinched by the same cap. 250GB is 3.2% utilization of an 24Mbit/s download link, over a month, btw.
Even in some alternate universe where caps make sense, the least AT&T could do is grade the caps by line speed. It seems to me like I'm subsidizing grannie's transfer allowance, even if she doesn't fully use it.
Since the primary issue is traffic congestion at peak usage times, the obvious solution is to rate limit heavy users, rather than punishing them with hard caps which indiscriminately targets users who transfer lots of data in off hours.
Given all that, why does AT&T cap all uverse tiers the same? The first explanation that comes to mind is that they know if they drop the caps too much for lower tiers, because despite what they claim 250GB really isn't that much, they'll start cutting into too many grannies' modest internet usage. They want to keep their low-end customers from being hurt by lower caps, but they want to gouge their higher-end customers for going over the same caps.
And why do they cap instead of rate limiting heavy users? Rate limiting doesn't make them money. Caps might (though they will lose some customers over this outrage, and others will cut back usage or service tiers, so AT&T might even lose money overall).