This type of question is called a "Ballot measure." 26/50 states have initiative or veto referendum processes, which means Citizens can collect signatures to place a law on the ballot. A coalition containing unions (i.e. service & tire) and others were able to collect 103,604 signatures in support of this law which was more than the required 80,239 to have the question appear on the Massachusetts ballot. They submitted this all in late 2019 and there was some back and forth with the legislature and they were required to collect some more signatures which they did successfully (skipping some legal stuff). After all the signatures were verified, it was certified for the November 2020 ballot (in MA).