You might instead consider asking people why they're asking, and figuring out ways to promote more widespread understanding.
Concretely: you might actively promote adblockers and tell people why they should use them. And rather than saying "we don't use tracking cookies", you could explain "here's why so many sites have cookie banners, here's why we don't".
I'm not suggesting doing it proactively; I'm suggesting doing it in response to the question, if people repeatedly ask the question. "No, and here are other ways to protect yourself" is stronger and more definitive than just "no".
(See also https://knowyourmeme.com/memes/a-lot-of-questions-already-an... .)
You might instead consider asking people why they're asking, and figuring out ways to promote more widespread understanding.
Concretely: you might actively promote adblockers and tell people why they should use them. And rather than saying "we don't use tracking cookies", you could explain "here's why so many sites have cookie banners, here's why we don't".