I'm not far from your thinking but as sad as people's behavior was during covid, I wouldn't use it as a general case, it's a weird and wide crisis.

Also human groups of various scales differ. Some 20 people companies self organized.. larger group may not be able to do so.

This brings the question of the influence of education (both technical and emotional). A group a wiser and well balanced emotionally would behave very differently under a pandemic than a group of medium skilled in both.