When it comes to technology the majority of the population is not capable of looking after themselves. And it won't be this way for a very, very long time.
You don't represent stupid people, you make money on them taking advantage of the monopoly, you don't care about their interests. And they aren't as dysfunctional as you want to make them look like, they don't need to figure out everything by themselves, they can understand what they hear.
Well, nice to know that I'm not the only one who feels this way. Both you and tomc1985 are correct - it is this weird human thing where most people will continue to do things knowing full well of the consequences. For example we know of N things that cause pollution and global warming, we continue using them anyway.
Maybe there will be a day when the majority of the population will be more conscious of their lifestyle choices (and that technology choices deserve time and effort just like your dietary choices).