It was far much worse, now the major consultancies are on rapid re-skilling drive, also they have made significant changes to their pricing strategy to their clients and are not just based on head count.
But the criticism of technological obsolescence cannot be just levelled against these consultancies alone, much like how almost every electronics hardware was(is) is manufactured in China due to cheap labour costs, so was the reason behind extraordinary growth of Indian IT services and so it all comes down to 'What the client wants'.
But when their client suddenly wanted to catch up on the AI/ML/Analytics bandwagon, these consultancies understood the need to revamp their skilling strategy. That said, it's not like these consultancies never innovate they have dabbled with large in-house products ranging from cloud to automation and some have been fairly successful e.g. TCS ignio, their (AI in air-quotes) automation product[1].
End of the day, they get the job done for their clients which includes almost every major Bank, Retail, Pharmacy to even Aerospace industry like Boeing (Only green card holders/US citizens are employed), Automobile - Ferrari, Cyber Security etc. also saving huge amount of money for them in the process.
But the criticism of technological obsolescence cannot be just levelled against these consultancies alone, much like how almost every electronics hardware was(is) is manufactured in China due to cheap labour costs, so was the reason behind extraordinary growth of Indian IT services and so it all comes down to 'What the client wants'.
But when their client suddenly wanted to catch up on the AI/ML/Analytics bandwagon, these consultancies understood the need to revamp their skilling strategy. That said, it's not like these consultancies never innovate they have dabbled with large in-house products ranging from cloud to automation and some have been fairly successful e.g. TCS ignio, their (AI in air-quotes) automation product[1].
End of the day, they get the job done for their clients which includes almost every major Bank, Retail, Pharmacy to even Aerospace industry like Boeing (Only green card holders/US citizens are employed), Automobile - Ferrari, Cyber Security etc. also saving huge amount of money for them in the process.
[1]https://digitate.com/ignio-aiops/ (Warning: Marketing fluff).