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Quarantine has also taught me Amazon is just terrible at handling some stuff. I ordered a new French press from them, which came broken both times. Ordered from Crate & Barrel and it came wrapped and packaged beautifully. Special bubble wrap with creased edges for folding to the contours of the box, and a box that actually fit the product (as opposed to Amazon: "let's toss this in a box 3 times the size of the item, with 3 squares of inflated plastic. Surely nothing bad will happen as it bangs around in there.") I'll never order any glassware or glass products from Amazon again.

And before I tried Crate & Barrel I actually was making excuses for Amazon. "Well, shipping glass and ceramic is hard. I knew there was a chance it would break in shipping." Still valid concerns, but easier to stomach a bad experience when it shows they put forth effort and thought.




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