I don't think it's a hard problem, they're already doing it for paid calls. It's probably more work to do it for some calls but not others. From what I understand, zoom has the encryption keys anyway, and they decrypt and encrypt on their server during routing, which can have some benefits. But, that means it's more processor intensive (costly) to use encryption. So, I think they're not encrypting free calls just because it's an added expense (which really adds up at scale).
Working with law enforcement might be true, but it doesn't make sense that it has anything to do with free calls. Again, they have the encryption keys so they could decrypt any calls that they want to work with law enforcement on. This might even be a really poor attempt at upselling to paid accounts.
If you're concerned about security, I don't think zoom is the conference tool of choice -- maybe they've fixed everything I mentioned, but they still have among the worst track records.
Security aside, the feature set and user experience is attractive. Except for one thing, why does it take two clicks to end a call? That's awkward every time. If people are accidentally leaving calls, that's a different problem and two clicks is a lazy solution.
Working with law enforcement might be true, but it doesn't make sense that it has anything to do with free calls. Again, they have the encryption keys so they could decrypt any calls that they want to work with law enforcement on. This might even be a really poor attempt at upselling to paid accounts.
If you're concerned about security, I don't think zoom is the conference tool of choice -- maybe they've fixed everything I mentioned, but they still have among the worst track records.
Security aside, the feature set and user experience is attractive. Except for one thing, why does it take two clicks to end a call? That's awkward every time. If people are accidentally leaving calls, that's a different problem and two clicks is a lazy solution.