Oh god, I remember EMC made us use this to manage their god-awful support system.
One of the worst experiences of my life in IT. Not the fault of AutoHotKey but they used it to paper over the cracks in their massively flawed and sucky support system. The only thing I’ve used that is worse than the SAP GUI.
The AHK scripts you mention was probably the work of somebody who automated himself out of a job. Now upper managment thinks they would save $$$ by maintaining the AHK scripts instead of the actual underlying support system.
One of the worst experiences of my life in IT. Not the fault of AutoHotKey but they used it to paper over the cracks in their massively flawed and sucky support system. The only thing I’ve used that is worse than the SAP GUI.