Speaking as a customer of oyo in India I've had terrible experience with them including a lot of my friends. I've not heard a single good thing from someone who has actually used their services so I really don't understand how they have become such a massively successful billion dollar company.
I mean everyone posts amazing pics of their property compared to how it actually looks but oyo was just an outright scam for me. It was as if someone posted all together unrelated photos of something else. It was so bad that I couldn't even locate the darn hotel after passing it like 5 times.
But then the same happened recently with my Airbnb booking too so I guess it has sort of become a norm here. The scene is kinda bad for these hospitality startups in India from the customer's point of view.
They have not become a successful billion dollar company.
Some kid with a story got a few dollars from SoftBank to become Marriott/Hilton/IHG except without paying for all the quality inspectors to go around and continuously make sure hotels are up to par.
Clearly, this business doesn’t scale and SoftBank was hoping to pawn it off on someone before it folded, like their other ventures.
I think in India normal hotels work well, and the price difference between hotels and oyo doesn't justify the risk present with Oyo. I have started using MakeMyTrip and hotels for all my stays.
I mean everyone posts amazing pics of their property compared to how it actually looks but oyo was just an outright scam for me. It was as if someone posted all together unrelated photos of something else. It was so bad that I couldn't even locate the darn hotel after passing it like 5 times.
But then the same happened recently with my Airbnb booking too so I guess it has sort of become a norm here. The scene is kinda bad for these hospitality startups in India from the customer's point of view.